Breaking the Myth: Is Health & Wellness restricted within the 4 walls of a spa or wellness center? The answer is definitely not anymore! We believe that it is a philosophy, a way of living, breathing, a mental state. A property’s approach towards wellness should flow freely between revenue centers and be present throughout guest’s journey.
Customized Research, Analysis and Design is the key to an effective and profitable wellness model and we make sure this is successfully performed based on a solid feasibility study. The location of the property, the needs of the market and the latest global health and wellness trends all play a vital role in the viability of a project and should be carefully assessed when selecting your path. Your property is unique, and so should your product offering be.
Active collaboration and expert consulting during the development and build phase, giving vital input during predefined key stages of the project in order to ensure a successful final outcome based on the agreed specifications.
Brand Agnostic when identifying the ideal spa partner/s for both retail and treatment selection in order to be in-line with the property’s wellness concept. We work with world class international as well high-quality local wellness product partners and we help you select the ideal product mix for your unique property.
Pre-opening operational Crush-Test: The work delivered in this stage is focused on ensuring all predefined key operational elements for the Health & Wellness business unit are implemented and tested prior to opening.
Bespoke post-opening services in order for the project to run as efficiently and commercially as possible by focusing primarily on developing best practice in the key operational areas of process and procedure such as Service Standards Assessment, Guest Care & Proactive Service, Sales & Marketing consulting and PR initiatives, measuring & improving KPI performance, Hygiene & Cleanliness, etc.
